
Making the site safe
The truck goes in as a shield between traffic and the work area. Warning lights stay on until the vehicle is loaded and the road is clear.

A crash leaves you dealing with police, insurers and a vehicle that will not drive, usually all at the same time. Clarence Valley Tow Trucks covers accident towing in Grafton at any hour, and the first job is always getting the vehicle off the road so traffic can move and nobody else is put at risk. After that it goes to your repairer, an insurer's holding yard or another address you choose, and the tow details go straight to your insurer. If the vehicle is still drivable, a roadside callout may be the quicker fix, and anything that is not crash related falls under general towing.
Call 0434 575 845.

The order of work is much the same on every job.

The truck goes in as a shield between traffic and the work area. Warning lights stay on until the vehicle is loaded and the road is clear.

Crushed panels, seized wheels and missing drivetrains are all workable with a winch and tilt tray. We lift rather than drag wherever the damage allows it.

Glass, plastic and fluid come off the surface before we leave. Leaving debris behind just creates the next incident.

We note the vehicle, the pickup point and the destination for the claim. That record is what stops the tow becoming a question mark later.
An insurance tow is simply a tow that forms part of a claim, and the difference is in the paperwork rather than the truck. Your insurer will often want the vehicle at an assessment centre or an approved repairer, though most policies still let you nominate your own workshop. We take the details at the time of the job so the insurer knows which vehicle was moved, where it came from and where it was delivered. If the claim has not been lodged yet, the vehicle can still go somewhere secure while that gets sorted, rather than sitting where it stopped.
Call 0434 575 845

Proudly servicingGrafton, Maclean, Yamba, Ilukaand all of Northern NSW.
Usually the driver or the registered owner, unless police order the vehicle removed. An insurer can also arrange it once a claim has been lodged.
Yes. A vehicle heading for a write-off can still be delivered to a workshop, an assessment centre or a private address at the owner's direction.
They are best removed at the scene before the vehicle is loaded. Anything left inside travels with the vehicle through to the destination.